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Payment PayPay:
we can take credit cards though PayPal even if you don't have a PayPal account.
We can also take money orders but no personal checks please.
If you would like to mail a money order please send payment to:
Nina Bolen
2823 Amy Lane
Tyler, TX 75701
Please be sure to include your order information with payment.
We can even do Lay-a-way!
Shipping:
All ACEOs and small artwork are shipped USPS first class mail. Larger items such as dolls & stuffed animals, are shipped USPS priority mail. All items include tracking & larger items include insurance. If you would like an item shipped with UPS or FedEx just let me know. I can ship worldwide just e-mail me first for a rate quote.
Refunds and Exchanges:
No refunds or exchanges. Insurance can be added to any item for an additional fee to insure against lost or damage during shipping. Items over $20 include insurance. Please contact me if you would like to add insurance to your item. Insurance is covered by the shipping company not me, so if an item is damage you must file a claim with USPS.
We want our customers to be happy so if you have any issues with your order please contact me within 7 days of receiving your order. If there is an issue we will try to work it out as best we can.
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